Online Casino Suite Blacklists Lucky 18 Casino
Online Casino Suite, the top-ranking US online casino portal for the search term "online casinos," has announced they are placing Lucky 18 Casino on their blacklist. The move comes as a shock, as Lucky 18 had at one point been cited by OCS as its Best Online Casino.
OCS writers say its the first time an online gambling site that had been approved had found its way onto the blacklist. The blacklist contains the names of Internet casinos found to have indulged in fraudulent or unethical behavior toward customers and affiliates.
Lucky 18's strong sign-up bonus program led to many in the gaming industry, including Online Casino Suite, to recommend the casino to players, Unfortunately, it seems the operators were able to afford the bonus program because they did not bother to pay winning players.
The OCS staff cites at least two notable complaints by patrons, who say their attempts to cash out from the casino have met with no response. Phone calls and e-mails to customer service were not returned by Lucky 18.
While Lucky 18 operates on Real Time Gaming software, the problem seems to be contained to Lucky 18. Hopefully, RTG officials will pressure the owners of the online casino to answer the charges against it, and make good to the players looking to collect. In the meantime, Lucky 18 is a gambling stop best avoided.
